Please direct any and all questions to Customer Service and it will be directed to the appropriate department.

(For order problems and assistance - please include your receipt when emailing)
- Andrea, Megan, Josh

Mailing Address:

NCP
5202 Humphreys Rd.
Lake Park, GA 31636
PH. 229-257-0367
Fax 229-219-1097

 


100% Secure Shopping
Powerful SSL encryption software and our secure server network protect all of your transactions. By working with industry leaders such as KingCart and EARTHLINK, we provide guaranteed protection on every order. We guarantee that every transaction you make at New Concepts Publishing will be 100% secure.

Privacy Policy
Information you provided for eBook orders is used only to complete your eBook orders. This information will never be used for any purpose except to complete your eBook order or for billing purposes.

Return Policy
We want you to be satisfied with your purchase. If the book you purchase is in any way defective, please contact customer service and it will be replaced. Sorry, but due to the nature of our product, we are unable to refund on books except under special circumstances to be determined by NCP on an individual basis.

No Tax or Shipping Costs
You never pay tax or shipping on eBooks downloaded from New Concepts Publishing unless you are a resident of Georgia. Handling for print is $2.55 for the first book. Shipping is figured by weight and is automatically configured according to which shipping option you choose.

Cancellation of Orders
Orders of print titles can only be cancelled prior to shipment--your order cannot be cancelled if it has already shipped.

Gift Certificates
Gift certificates are only valid a maximum of thirty days unless paid for by check, money order, or paypal.

 

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